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Sometimes it just happens that your child doesn't take to a toy – or that something arrives that isn't quite right.
No worries, we're here for you.
Using the simple form below, let us know whether you'd like to return, exchange or make a claim on the toy.
The whole process is quick, clear and free of unnecessary paperwork.
- ✅ 30 days to return, no reason needed
- 🚚 return at a pickup point or courier collection from your address
- 💬 friendly support throughout